Terms of Service

1. Acceptance of Terms

By accessing or using Sparky Local's website and services ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Platform.

2. Service Description

Sparky Local operates as a platform that connects customers with licensed electrical contractors in Western Australia. We are not an electrical contractor ourselves, but rather facilitate connections between customers and qualified electrical professionals.

Our services include:

• Receiving and processing quote requests for electrical services
• Connecting customers with licensed electrical contractors
• Providing information about electrical services and pricing
• Facilitating communication between customers and contractors

3. Independent Contractors

All electrical work is performed by independent, licensed electrical contractors. Sparky Local does not employ electricians and is not responsible for the quality, timing, or results of any electrical work performed by contractors sourced through our Platform.

Any agreement for electrical services is directly between you and the contractor. We recommend verifying the contractor's license, insurance, and qualifications before engaging their services.

4. Quotes and Pricing

Quote requests submitted through our Platform are non-binding. Actual pricing will be determined by the contractor based on:

• Site inspection and assessment
• Scope of work required
• Materials and labor costs
• Compliance and safety requirements

Price guides and estimates provided on our Platform are indicative only and may vary based on specific project requirements.

5. User Responsibilities

When using our Platform, you agree to:

• Provide accurate and truthful information in all communications
• Respond to contractor inquiries in a timely manner
• Treat contractors with respect and professionalism
• Not use the Platform for any unlawful or fraudulent purpose
• Not submit false or misleading quote requests
• Comply with all applicable laws and regulations

6. Limitation of Liability

To the maximum extent permitted by law, Sparky Local shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from the use of our Platform
• The quality, safety, or legality of electrical work performed by contractors
• Any disputes between customers and contractors
• Delays, cancellations, or non-performance by contractors
• Property damage or personal injury resulting from electrical work
• Loss of data or information submitted through the Platform

All electrical contractors connected through our Platform should carry appropriate insurance. We recommend verifying insurance coverage before work commences.

7. Intellectual Property

All content on the Sparky Local Platform, including text, graphics, logos, images, and software, is the property of Sparky Local or its licensors and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Platform without express written permission.

8. Privacy

Your use of our Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Termination

We reserve the right to terminate or suspend access to our Platform at any time, without notice, for conduct that we believe:

• Violates these Terms of Service
• Is harmful to other users, contractors, or our business
• Involves fraudulent or illegal activity
• Violates applicable laws or regulations

10. Warranties and Guarantees

Our Platform is provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• The Platform will be uninterrupted or error-free
• Contractors will be available in all areas or for all services
• Quote requests will result in successful contractor matches
• Information on the Platform is accurate, complete, or current

Any warranties or guarantees for electrical work are provided by the individual contractor, not by Sparky Local.

11. Compliance with Electrical Standards

All electrical work in Western Australia must comply with:

• Australian/New Zealand Wiring Rules (AS/NZS 3000)
• Electricity (Licensing) Regulations 1991 (WA)
• Building Code of Australia requirements
• Local government and utility regulations

It is the contractor's responsibility to ensure all work meets these standards. Customers should verify that contractors provide compliance certificates upon completion.

12. Dispute Resolution

Any disputes between customers and contractors should be resolved directly between the parties. If you have a complaint about a contractor, we recommend:

• Attempting to resolve the issue directly with the contractor
• Contacting the relevant licensing authority (Building and Energy WA)
• Seeking advice from Consumer Protection WA
• Consulting with a legal professional if necessary

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising from these Terms or use of the Platform shall be subject to the exclusive jurisdiction of the courts of Western Australia.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any consumer rights you may have under the Australian Consumer Law or other applicable laws that cannot be excluded, restricted, or modified by agreement.

17. Contact Information

If you have any questions about these Terms of Service, please contact us through our website or by submitting a quote request.